Effective date: 29 Oct 2026

1. No Refund Policy

PlugoutSpam, operated by Dawar Creativity, provides digital software and managed email-protection services that involve account provisioning, configuration and service resources. PlugoutSpam has a no-refund policy. Payments made for subscriptions, trials, service activation, provisioning, renewals or other digital services are non-refundable once the payment has been successfully processed.

2. Cancellation

Customers may request cancellation of a service or subscription at any time through the customer portal or by contacting us. Cancellation stops future renewal or continued service according to the applicable plan and billing status; it does not create a right to a refund for amounts already paid.

3. Failed or Duplicate Payments

If a payment appears to have failed but your bank, card issuer or payment processor shows a debit, contact us with the invoice number and transaction reference. We will investigate payment reconciliation with the applicable payment provider. Any duplicate or incorrectly captured payment will be reviewed and, where required by the payment provider or applicable law, returned to the original payment source.

4. Service Not Yet Provisioned

If payment has been completed but the associated service has not been provisioned, contact support. We will investigate the provisioning status and work to deliver the purchased service. A provisioning delay is not itself a refund entitlement.

5. Chargebacks and Payment Disputes

Please contact us before initiating a chargeback where the issue relates to service activation, payment status or billing reconciliation. We will review the account, invoice and payment records and provide the relevant transaction information to the payment provider.

6. Contact

For billing and cancellation questions, use the contact page or email sales@plugoutspam.com.